Terms and Conditions


Welcome to A Visitor! By accessing or using our website (www.avisitor.lk) and services, you agree to comply with the following terms and conditions. Please read them carefully before booking a safari or taxi service with us.

01. General Terms

  • By using our website and services, you agree to these Terms and Conditions. If you do not agree, please do not proceed with booking or using our services.
  • Our services include safari tours in Udawalawe National Park and taxi services across Sri Lanka.
  • These terms may be updated from time to time, and the latest version will always be available on our website.

02. Booking Policy

  • All bookings must be made through our website, by email, or over the phone.
  • Bookings are subject to availability, and confirmation will be sent once your booking is processed.
  • Improve our website, services, and user experience.
  • Payment options include onsite payments, bank transfers, Stripe card payments, payment links, Google Pay, and AfterPay

03. Cancellation and Refund Policy

  • Cancellations made 48 hours or more before the scheduled safari will receive a full refund.
  • Cancellations made 24 to 48 hours before the safari will receive a 50% refund.
  • No refunds will be issued for cancellations made less than 24 hours before the safari or in case of no-shows.
  • In case of bad weather or park closures, you may reschedule or receive a full refund.

For more details about our refund policy read our Cancellation and Refund Policy here

04. Safari and Taxi Services

  • Safari tours are conducted in Udawalawe National Park in compliance with park regulations.
  • Our safari jeeps and vehicles are operated by experienced drivers to ensure your safety and comfort.
  • Guests are responsible for following the guide’s instructions and respecting wildlife during the safari.
  • Taxi services are available across Sri Lanka, and pricing is provided based on distance and destination.

05. Payments

  • Payments must be completed as per the chosen payment method before or at the time of the service.
  • If you choose the “Book Now, Pay Later” option, payment must be made onsite before the service begins.

06. Liability

A Visitor is not responsible for

  • Delays caused by unforeseen circumstances such as weather, road conditions, or traffic.
  • Loss, theft, or damage of personal belongings during safaris or taxi services.
  • While we take every precaution to ensure your safety, participating in safaris involves inherent risks. By booking, you acknowledge and accept these risks.

To exercise these terms, contact us at support@avisitor.lk.

07. Use of the Website

  • The content on www.avisitor.lk is for general information purposes only and may not always be accurate or up-to-date.
  • Unauthorized use of this website, including copying content or hacking, is strictly prohibited.

08. Use of the Website

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website and services, you agree to the collection and use of your information as described in our Privacy Policy.

09. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these terms will be subject to the jurisdiction of Sri Lankan courts.

10. Contact Us